At Doyle Rivet, our clients are our most valuable assets and our commitment is to protect those assets. Part of this commitment is telling you what information we will require from you, how this information will be handled, and how this information will be kept safe. We know that your personal information is important to you to know that we will treat it that way.
What is “Personal Information”?
Personal information is any information about an identifiable individual, with the exception of “business card information” of an employee of an organization. Therefore, any information, in any form, that can be attributed to an identifiable individual is considered personal information.
The purpose of the following document is to inform you of:
- our personal information handling practices
- the reasons for these practices
- steps in place to protect your information
- your role in controlling your own personal information
- your ability to access your own personal information
Collecting Personal Information
At Doyle Rivet, we collect personal information to better meet your distinct legal needs. Whether you are an established client or have made an inquiry, we are here to make sure that you receive timely advice.
In order to provide you with the best possible service and advise you, we may collect the following information when necessary:
- First and last name
- Company, home, postal, or other physical address
- Other contact information, for example, telephone number, fax number, email address, and other similar information
- Title or position in a company or an organization
- Personal interests
- Any other information provided by you in order for us to evaluate whether we are able to assist you
We may need to collect other personal information depending on the circumstances, but we will ask you directly and ensure that you agree prior to doing so.
Obtaining Your Consent
Doyle Rivet collects, uses or discloses personal information for the sole purpose of meeting your legal needs. Your knowledge and consent are required for the collection, use, or disclosure of your personal information, except as permitted or required by any applicable law or statute in the province of Alberta. You may decline to have your personal information collected, used or disclosed. However, this choice may prevent Doyle Rivet from providing you with the necessary legal services you request.
From time to time, Doyle Rivet will use your personal information to contact you in order to advise you of special promotions and Doyle Rivet activities and events. This contact will be made through direct marketing via telephone, mail or email. Unless you have stated otherwise, we will consider that you have consented to the use and disclosure of your information for this purpose. You may opt out of receiving information as described above by contacting our management.
Safeguarding Your Personal Information
Like you, we value your personal information. Part of our commitment to you is making sure you’re your personal information protected and kept confidential.
We achieve this by:
- Having all our employees sign a confidentiality agreement
- keeping our records in filing cabinets away from other clients
- having up to date computer security such as passwords, encryption and firewalls
- restricting unauthorized third party access to your personal information
Updating Your Personal Information
Doyle Rivet will do its best to ensure that your personal information is correct and kept current.
We will keep your information as long as is necessary to continue to meet your legal needs and any legal requirements we may have. However, once your personal information is no longer needed, we will destroy it in accordance with the policies of the Law Society of Alberta in respect of file retention.
If your personal information changes, please inform us of the change and any other information you feel is necessary. Also, if your personal information is incorrect, then please notify us of the correct information.
Controlling Your Personal Information
We believe that part of establishing trust and integrity comes from allowing you to control your own personal information. As such, we will collect information about you on a voluntary basis. However, in some circumstances before we collect personal information from you, we will have you complete a consent form that authorizes our collection, use and disclosure of your personal information.
If you have questions or concerns about the handling of your personal information or wish to withdraw your consent, please contact our management at 403.967.1220. Our representative would be happy to assist you.
Accessing Your Personal Information
Doyle Rivet provides you with the opportunity to access your personal information that is held by our office. It is our policy to ensure that customers can make appointments to review their personal information on-site. Should you require hard copy of your files, we can accommodate upon request in writing. Please note that a nominal fee may be charged based on the volume of information requested.
In certain circumstances, there may be certain restrictions on your right to access your personal information as specified by applicable laws and statutes.
If you have more questions about your privacy rights in Alberta please visit the website of the Office of the information and Privacy Commissioner at www.oipc.ab.ca.
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